Question: What is a "swatch card*"?
Answer: Swatch card* has small pieces of every color of that style of fabric attached, plus a 4"X8" piece of 1 color to show quality of the fabric.
Question: What are your minimums?
Answer: Our fabrics have different minimums. There is a 1 roll minimum per item on most Fabrics. On our Sublimation Printed Fabrics, we also have a 1 roll minimum per item. Some Items are available at minimum 10 yards per item. The minimums will be described in the product details of the Fabric.
Question: Do you sell sample yardage?
Answer: If we are able to sell sample yardage, it is indicated in the pricing section of each item.
Question: Where are you located?
Answer: We are located in the heart of the Fashion District in downtown Los Angeles. Click here to view a map. Call us (Monday – Friday) at 213.744.1000 to discuss your fabric needs.
Question: What are your hours of operation?
Answer: We are open Monday – Friday. Hours: 8:30 AM – 5:00 PM PST
Question: How soon do you ship out an order once the order has been placed?
Answer: We ship out your fabric within a week. If you require faster shipping service, please feel free to call us at (213-744-1000) to discuss your fabric needs.
Question:Can you ship outside the U.S.?
Answer: Yes. We can ship anywhere United Parcel and Federal Express delivers, or we can ship via any freight company you choose. Please call for a freight rate.
Will usually ship within 3 business days of receiving cleared payment. (Subject to availability) We do not accept Credit Card Payments for orders outside USA/Overseas. Wire Transfer Only.
Question: What if I don’t find the fabric that I am looking for online? Do you have other fabrics?
Answer: Yes. We are always updating our fabric stock. Please feel free to call us and let us know exactly what you are looking for or you can E-mail us at:
firstname.lastname@example.org We will be very happy to assist you.
Question: Do you send out fabric samples?
Answer: Yes we do. There is a nominal charge of $5.00 per swatch card + plus ( $7.50- for less than 1 lbs) shipping/handling to the continent of USA. ($20 Canada shipping/handling up to 1 lbs) If you have questions, please call our customer service department…they will be happy to assist you with your fabric needs.
Question: Do you take credit cards?
Answer: Yes. We accept Visa, MasterCard, Amex and DISCOVER card through " PayPal "